Privacy Policy

Last Updated: September 1, 2026

This Privacy Policy explains how Nordic Smart Grid Solutions Group ApS, operating the online store drsrfr (“we,” “us,” or “our”), collects, uses, stores, and protects your personal information when you visit or use our website, purchase our products, or communicate with us.

By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our store, we may collect the following types of personal information:

• Contact information: Your name, email address, telephone number, billing address, and shipping address.

• Order and transaction information: Products purchased, returned, exchanged, or canceled, order history, transaction details, and payment status.

• Payment information: Payment method and payment-related information required to process your order. Payment details may be processed securely by third-party payment providers.

• Account information: Username, password, preferences, and account settings if you create an account.

• Communication information: Information you provide when contacting us, including customer service inquiries and other communications.

• Device and technical information: IP address, browser type, device information, operating system, network information, and similar technical identifiers.

• Usage information: Information about how you browse and interact with our website, including pages viewed, products viewed, and shopping activity.

2. How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, or otherwise provide information.

• Automatically when you browse or use our website through cookies and similar technologies.

• From service providers that assist us with payment processing, shipping, order fulfillment, website operation, analytics, customer support, and other business functions.

• From other third parties where permitted by applicable law.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders.

• To process payments and refunds.

• To arrange shipping and delivery.

• To provide customer service and respond to inquiries.

• To process returns, exchanges, and cancellations.

• To maintain and manage customer accounts.

• To improve our products, website, and shopping experience.

• To communicate with you regarding your orders, account, or services.

• To send marketing or promotional communications where permitted by law and, where required, with your consent.

• To detect and prevent fraud, unauthorized activity, and other security risks.

• To comply with legal obligations and enforce our terms and policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website, and improve our services.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some features or functionality of the website.

5. Sharing of Personal Information

We may share personal information with trusted third-party service providers when necessary to operate our business and provide our services.

These third parties may include:

• Shopify and related technology providers.

• Payment processors and financial service providers.

• Shipping and delivery companies.

• Order fulfillment and logistics providers.

• Website hosting, analytics, and technical service providers.

• Customer support providers.

• Marketing and advertising service providers, where permitted by law.

• Government authorities or other parties when required by law or legal process.

We do not sell your personal information for money.

6. Shopify

Our online store is powered by Shopify, which provides the technology used to operate our ecommerce platform.

Shopify may collect and process information relating to your use of our store in accordance with its own privacy policies.

Information submitted through our store may be processed by Shopify and its service providers, including in countries outside your country of residence.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete transactions and provide our services.

• Maintain business and accounting records.

• Resolve disputes.

• Prevent fraud and security issues.

• Comply with legal, tax, accounting, and regulatory obligations.

• Enforce our agreements and policies.

When personal information is no longer required, we may delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

• The right to request access to your personal information.

• The right to request correction of inaccurate information.

• The right to request deletion of your personal information.

• The right to request restriction of certain processing.

• The right to object to certain processing.

• The right to request data portability where applicable.

• The right to withdraw consent where processing is based on consent.

You may exercise applicable rights by contacting us using the contact information below.

We may need to verify your identity before processing certain requests.

10. European Economic Area (EEA)

If you are located in the European Economic Area, your personal information will be processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

Where required by law, we will process your personal information on an appropriate legal basis, which may include:

• Performance of a contract.

• Compliance with a legal obligation.

• Our legitimate business interests.

• Your consent.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority in your country.

11. International Data Transfers

Your personal information may be transferred to, stored, or processed in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

12. Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children who are not legally permitted to use our services.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, legal requirements, or regulatory obligations.

Any updated version will be published on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact us:

Nordic Smart Grid Solutions Group ApS
Store Name: drsrfr
Address: Nørrebrogade 20, 1.
Postal Code: 2200
City: Copenhagen N
Country: Denmark
CVR-number: 45460177
P-number: 1031149866
Email: huuloi1987hcm@gmail.com
Phone: +45 67 31 84 29

Company Registration Date: March 12, 2025

For purposes of applicable data protection laws, Nordic Smart Grid Solutions Group ApS is responsible for the processing of personal information described in this Privacy Policy.